21/09/2006 '

FuSSy!

ytd just received my results for sem 1. Though i put in effort, results were not as expected. Results were not that fanastic with the majority of Cs and Ds and the unexpected. The timetable for sem 2 will only be released somewhere in oct first week.

I went to work after i received my results from the sms i received from the school and also check online on the outcome. You know, after receiving results, i was not in good mood because i still have to work. But unexpectantly, i met a fussy old customer who insists on doubling his bags for every purchases. I only doubled for him the heavier ones and not the light ones, so he was not satisfied with my service. I tried to tell him that light ones could not be doubled. He started to feel angry, and i tried to argue back as this is not my fault.

He insisted on seeing the manager so i had no choice but to look for my chief cashier Stella.
She already had a problem settling a customer in the morning and i was the second, she was also fed up but to no avail. She told me to settle the customer but the man still was not satisfied.
My chief cashier told him that the manager is not around and he started to shout back. We had no choice but to give him our manager's no. He says he wanted to make a complain. " What's a big deal, like i care."
I would not give sack because of this, so why bother.
Even our chief cashier also boh chap, as a front-line staff, this is our job, facing irrogant customers daily but sometimes we still met good ones.

Off duty todae, will be working morning tml
Junwei